CANCELLATION POLICY

You can cancel your order placed with SouqLow under the following circumstances:

if the Order status is not yet shipped

  • SouqLow Account Holders can initiate an order cancellation under the “My Orders” section of your SouqLow Account Page.
  • Guest users can cancel their orders by reaching out via email to [email protected]

If your products are already shipped

It cannot be canceled. In such cases, you may refer to SouqLow return policy for information on returning the product(s) after receiving them.

Terms and Conditions

All cancellations are subject to our terms and conditions. For more details, please refer to our complete Terms and Conditions

Contact Us

If you have any questions or inquiries about our cancellation policy, please feel free to reach out to us.

Call Us : +971 52 166 4546

E-mail : [email protected]