SouqLow is an online store that sells second-hand, refurbished, and used products in the United Arab Emirates. We offer up to 50% off retail prices on a wide variety of items, including electronics, furniture, home appliances, and more.

SouqLow prioritize customer satisfaction through the following benefits:

• Free Shipping on orders over 200 AED
• Products comes with 6-month SouqLow warranty.
• We offer a 10-day return process for your convenience.

A refurbished item is a product that has been previously owned or used but has undergone a process to restore it to a like-new condition. This process may involve repairs, replacements, cleaning, and testing to ensure that the item meets quality standards and functions properly. Refurbished items can include used products that have been restored, as well as new open box items that have been inspected and refurbished before resale.

Certainly! Our products undergo thorough testing and grading by our skilled experts.

At SouqLow, our pricing strategy is grounded in sourcing products directly from authorized manufacturers and reputable wholesale dealers. By obtaining merchandise in bulk, we can pass on cost savings to our customers. Additionally, as we establish our presence in the market, our commitment is to deliver the best possible shopping experience. We aim to instill confidence in our users when purchasing pre-owned products, making affordability and quality paramount in our mission.

We accept online payments via credit/debit cards, cash on delivery, and cash on local pickup.

Delivery typically takes 2 to 4 days.

No, currently we do not offer international shipping.

Yes, all products come with a 6-month SouqLow warranty.

If you are not satisfied with the product, you can return it within 10 days from the delivery date on all eligible products. Please read more about our return policy at SouqLow Return Policy.

Upon confirming your refund eligibility, the refund will be initiated based on the initial payment method selected during order submission. Read more about our refund policy here.

If you have any questions or inquiries about our return policy, please feel free to reach out to us.

Call Us : +971 52 166 4546

E-mail : [email protected]