Thank you for choosing SouqLow for your refurbished home appliance needs. We aim to provide you with a seamless shopping experience, including swift and reliable shipping services. SouqLow offers Free Shipping for orders over 200 AED within the UAE only.
What are your Shipping Destinations?
SouqLow currently ships to addresses within the United Arab Emirates. We do not currently offer international shipping.
What types of delivery Method does SouqLow have?
SouqLow offers COD(Cash On Delivery), Local Pickup, Standard Shipping, and Free Shipping. Shipping charges will be calculated during checkout. Also, if you want Cash On delivery or local pickup from the warehouse you could select from your preferred shipping method during checkout.
What are the delivery charges?
SouqLow calculates the shipping charge based on order amount and shipping method. Please check our shipping charge listed below
| Shipping Method | Order Amount | Shipping Charge |
| Free Shipping ( 2 to 4 days) | 200 AED and More | FREE |
| Standard Shipping ( 2 to 4 days) | Below 200 AED | 15 AED |
| Local pickup | Any Amount | FREE |
| Cash On Delivery(COD) | 200 AED and More | FREE |
| Cash On Delivery(COD) | Below 200 AED | 15 AED |
Note That: If you choose Local Pickup during checkout, you have to receive your product from our warehouse address : SouqLow LLC, No: 111, Skm Building Block 4, Industrial area 13 - Sharjah - United Arab Emirates
What is the estimated delivery time?
All orders are processed within 1-2 Business days. SouqLow offers Express Shipping within the UAE, with delivery expected to take between 2 to 4 days.
What is your Order-cut-Off time?
5:00 PM, Monday to Saturday, (GMT+04:00) Gulf Standard Time (Dubai)
Where is my package?
Upon shipment, you will receive an email confirmation along with a tracking number. To track your order, please visit our Track Order page and enter your order number and the email address used to place the order.
Contact Us
In case of late or delayed shipments or any issue related to your shipment please reach out to us. we will strive to resolve the issue as soon as possible.
Call Us : +971 52 166 4546
E-mail : [email protected]